Digital Personal Data Protection (DPDP) Act, 2023 Compliant

Privacy & Data Protection Policy

Last updated: October 2026 • Governing Law: Digital Personal Data Protection Act, 2023 & UIDAI Guidelines

Our Ironclad “Zero Broker Spam” Guarantee

The biggest headache for Bangalore tenants and landlords is aggressive spam calls from real estate brokers and loan telemarketers. At EsyDocs, we NEVER sell, rent, monetize, or share your contact number, property address, or lease details with any real estate broker, housing agency, or marketing firm. Your data is used exclusively to print your statutory e-Stamp paper and deliver it to your doorstep.

1UIDAI Aadhaar Masking Protocol

In accordance with regulations issued by the Unique Identification Authority of India (UIDAI), EsyDocs strictly mandates Aadhaar Masking.

  • We only ever request and record the last 4 digits of your Aadhaar card (e.g. XXXX-XXXX-1234).
  • We never collect, store, or process full 12-digit Aadhaar numbers, Aadhaar biometrics, or iris scans.
  • When uploading identity proof documents, customers are guided to mask the first 8 digits.

2Categories of Personal Data Collected

To draft legally enforceable rental agreements under the Karnataka Stamp Act, 1957, we collect the following minimal data elements:

Party Identity Details
Full legal names of Owner and Tenant, father/spouse name, age, contact telephone number, and email.
Bengaluru Property Details
Flat/house number, apartment name, street, Bengaluru locality, pincode, and fixture inventory.
Commercial Terms
Monthly rent, maintenance charges, refundable security deposit amount, and tenure (11 or 6 months).
Doorstep Drop Logistics
Specific delivery address and recipient phone number shared strictly with our courier rider (Porter / Rapido) for navigation.

3Indian Data Residency & Cloud Security

In compliance with Indian data sovereignty standards, all customer data, drafts, and order logs are hosted exclusively within Google Cloud Platform (GCP) / Firebase data centers located in Mumbai, India (asia-south1).

All data in transit is encrypted using 256-bit TLS 1.3 encryption, and data at rest is encrypted using AES-256 standards. All online payment transactions (Cards, Net Banking, and UPI) are processed securely through RBI-authorized, PCI-DSS Level 1 compliant payment gateways (Razorpay); EsyDocs never stores, captures, or has access to your sensitive card credentials, CVV, or banking PINs.

Uploaded identity documents and draft inputs are used solely to draft and deliver the rental agreement, and temporary uploaded customer files are permanently purged from our servers following fulfillment.

4Your Rights as a Data Principal

Under the Digital Personal Data Protection Act, 2023, you retain full rights to:

  • Access a summary of personal data processed by EsyDocs.
  • Request correction or updating of inaccurate personal data prior to physical stamp paper issuance.
  • Request erasure of digital order history once physical agreement delivery and statutory retention requirements are concluded.
Grievance Redressal Officer (DPDP Act Compliance)

In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the contact details of the designated Grievance Officer are:

Designation: Data Grievance Redressal Officer, EsyDocs Bengaluru

Location: Arekere, Bengaluru Urban, Karnataka - 560076

Email: privacy@esydocs.com

Direct Helpline / WhatsApp: +91 90190 01005

Response SLA: Within 48 business hours